b699 Terms and Conditions

1 General Introduction

b699 is a trusted online entertainment platform in Bangladesh where you can enjoy slot games, live casino, cricket betting and much more. These terms and conditions ("Terms") form a binding legal agreement between b699 and its users ("you" or "member").

By registering on our platform or using any of our services, you are considered to have fully agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.

These terms and conditions are written in Bengali and have been prepared with the Bangladesh market and its users in mind. b699 is always committed to transparency and fair play.

2 Eligibility and Age Requirement

To use b699's services, the following conditions must be met:

• You must be at least 21 years old — for those aged 21 and above only.
• You must register using your own genuine information.
• One person may operate only one account.
• You must have the legal right to participate in online gaming activities in your area.
• Any person with a mental disability or impairment may not use this platform.

Age Verification

b699 reserves the right to verify a user's age at any time. A national identity card or other government-approved document may be requested if necessary. Account activities may be restricted until age verification is completed.

3 Account Registration and Management

3.1 Registration Process

To become a member, you must provide accurate and complete information. Providing false information may result in account cancellation. It is your responsibility to keep the email address and password provided at registration completely confidential.

3.2 Account Security

Use a strong password and change it regularly to prevent unauthorized access to your account. Never share your login details with anyone. If you notice any unusual activity on your account, notify our support team immediately.

3.3 One Person One Account

Each person may create only one account. Creating multiple accounts is strictly prohibited. If detected, all accounts will be closed and any deposited funds may be forfeited.

3.4 Updating Information

If any of your personal information changes, update it on the platform immediately. b699 is not responsible for any issues arising from outdated or incorrect information.

4 Deposit and Withdrawal Policy

4.1 Deposit Rules

The following payment methods are accepted for depositing funds at b699: bKash, Nagad, Rocket and Upay. The minimum deposit amount is ৳100 (by any method).

• Deposit transactions are generally processed within a few minutes.
• Deposits may only be made from a payment method registered in your name.
• Deposits through third parties are strictly prohibited.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawal processing generally takes 15 minutes to 2 hours. Withdrawals can only be made to the same payment method used for the deposit.

• KYC (identity verification) must be completed before submitting a withdrawal request.
• Funds earned through bonuses must meet wagering requirements before withdrawal.
• b699 reserves the right to verify unusual withdrawal requests.

4.3 Failed Transactions

If a transaction fails, notify our support team via 24/7 live chat. Keep screenshots and details of the transaction.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

b699 offers new members a 150% bonus on their first deposit up to ৳15,000. The following conditions must be met to receive this bonus:

• After receiving the bonus, a 25x wagering requirement must be met before withdrawal.
• Each user is eligible for the welcome bonus only once.
• Funds won using the bonus cannot be withdrawn before the wagering requirement is fulfilled.
• If the bonus is not used within its active validity period, it will be cancelled.

5.2 Ongoing Promotions

b699 regularly offers various promotional offers. Each promotion has its own specific terms and conditions, which are listed on the promotions page. General terms and conditions apply.

5.3 VIP Cashback

b699's VIP program has five tiers — from Bronze to Diamond. Weekly cashback applies at each tier:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.4% weekly cashback
• Gold: up to 0.6% weekly cashback
• Platinum: up to 0.8% weekly cashback
• Diamond: up to 1.0% weekly cashback

It is possible to advance to higher tiers through active participation.

5.4 Bonus Abuse

If an attempt to abuse the bonus system is detected (multiple accounts, artificial bets, etc.), the account will be cancelled and the bonus along with any associated winnings will be forfeited.

6 Betting and Gaming Policy

6.1 Betting Rules

All betting and gaming activities on b699 are conducted fairly. A bet once confirmed cannot be changed or cancelled. If a bet is cancelled due to a technical error, b699 reserves the right to refund the bet amount.

6.2 Result Verification

The results of all games are determined through verifiable technology. We conduct regular internal audits to ensure fair play.

6.3 Cricket Betting

Cricket betting is available across various tournaments including BPL, IPL, T20 World Cup and international matches. Markets close at a set time before the match begins. If a match is abandoned or suspended, b699's special policy will apply.

6.4 Game Service Interruptions

b699 is not responsible if a game is interrupted due to server issues, internet outages or any other technical reason. However, we make every effort to resolve issues quickly.

7 Prohibited Activities

The following activities are strictly prohibited on the b699 platform:

• Creating or operating multiple accounts.
• Using another person's account or transferring an account to a third party.
• Using the platform for money laundering or any other financial crime.
• Hacking the game system or using bots or automated software.
• Attempting to defraud or harm other members.
• Strategically abusing the bonus system.
• Making deposits or withdrawals through third parties.
• Submitting fake or altered documents.

If any of the above prohibited activities are detected, b699 reserves the right to suspend or close the account without notice and to take applicable legal action.

8 Account Suspension and Closure

8.1 Closure Initiated by b699

b699 may suspend or permanently close any account for the following reasons:

• Violation of the terms and conditions.
• Failure to verify identity or providing false information.
• Detection of illegal or suspicious activity.
• By order of a court or regulatory authority.

8.2 Closure Initiated by the Member

You may close your own account at any time by notifying our support team. Any pending withdrawals must be completed before the account is closed. Choosing self-exclusion for a specified period is also possible as part of responsible gaming.

8.3 Inactive Accounts

If there is no activity for an extended period (generally 12 months), the account may be considered inactive and an inactivity fee may apply. We will send an email warning before the account becomes inactive.

9 Responsible Gaming

b699 firmly believes in responsible gaming. We are committed to ensuring a safe and entertaining environment.

• Members may set their own deposit limits, betting limits or session limits.
• Self-exclusion for a specified period is possible at any time.
• If signs of compulsive gambling appear, notify the support team immediately.
• Our support team is always ready to assist with responsible gaming matters.

For more details, please read our Responsible Gaming page.

10 Privacy and Data Security

Protecting your personal information is our highest priority. b699 uses SSL encryption technology to keep all data secure.

• Your personal information is never sold to third parties.
• Limited information may be used internally for service improvement.
• Information may be shared with relevant authorities in cases of legal obligation.

To read our complete data protection policy, visit the Privacy Policy page.

11 Limitation of Liability

b699 is not liable for the following:

• Losses caused by your internet connection being disrupted.
• Issues caused by faults in your device or software.
• Losses resulting from unauthorized third-party activities.
• Service disruptions caused by natural disasters or other unforeseen events.
• Financial losses from gaming activities — gaming always carries risk.

b699's maximum liability shall in no case exceed the amount of the transaction in question.

12 Changes to Terms

b699 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will notify you via email or through a notice on the platform.

Continued use of the platform after any changes will be considered acceptance of the new terms. We therefore recommend reviewing this page regularly.

13 Contact & Dispute Resolution

13.1 Support

If you have any questions or complaints about these terms, please contact us:

• 24/7 Live Chat (in Bengali) — directly on the platform.
• [email protected]

13.2 Dispute Resolution

Any dispute will first be addressed through negotiation. If both parties are not satisfied, a resolution will be sought through mediation. b699 always believes in fair and transparent solutions.

13.3 Applicable Law

The interpretation and application of these terms will follow the relevant applicable laws and regulations. b699 will fully cooperate on any legal matters.