Safe and Responsible Entertainment

b699 Responsible Gaming
Your safety is our priority

b699 believes online betting is for entertainment only. Keep your gaming habits in check — set limits, take breaks, and seek help when needed.

21+ For people aged 21 and above only

What is responsible gaming and why does it matter?

Online gaming and betting is a form of entertainment — just like watching a film or enjoying a cricket match. But like any form of entertainment, it is important to keep it within limits. At b699, we want you to always feel safe, informed, and happy.

Responsible gaming means staying in control of your time and money, not placing extra bets to chase lost funds, and maintaining healthy relationships with family and friends. b699 is committed to creating a safe environment for players in Bangladesh.

Our platform has tools and features that help you play mindfully. From deposit limits to self-exclusion — everything is in your hands. Because at b699, your safety always comes first.

Our Protection Tools

Features available at all times to help you keep your gaming habits under control at b699.

Deposit Limit

Set a daily, weekly, or monthly deposit cap. Once a limit is set, you will not be able to deposit beyond that amount. It is the easiest way to stay within your budget.

Time-Out Feature

Use the time-out feature when you want a temporary break. Your account can be paused for anywhere from 24 hours up to 6 weeks. Access is restored automatically after the break ends.

Self-Exclusion

If you feel betting is getting out of control, activate self-exclusion. This will close your account for an extended period during which you will not be able to place any bets.

Session Time Control

Set a limit on how long you play in one sitting. When the time is up, the platform will alert you automatically. Play mindfully, stay well.

Betting History Review

Log in to your account at any time to view your betting history, deposit and withdrawal records, and time spent. Understanding your own patterns is the first step toward responsible gaming.

Minor Protection

b699 strictly follows a 21+ age policy. Age is verified at the time of registration. If there are children or teenagers in your household, keep parental controls active on your device.

Warning Signs of Problem Gaming

Sometimes the boundaries of entertainment can be crossed. If you notice the following, it is important to act quickly. Whether you see these signs in yourself or someone you know, seek help without delay.

Repeatedly trying to place bets to win back lost money — this is called "chasing losses" and is one of the main signs of problem gaming.

Neglecting responsibilities to family, friends, or work to spend time betting, and lying to hide the habit.

Spending more than your set budget or using money meant for essential needs on betting.

Feeling anxious, restless, or mentally distressed when unable to bet.

Repeatedly failing to stop playing despite trying, or losing track of how long you have been playing.

Assess Yourself

Ask yourself the questions below. If the answer to more than one is "yes", contact our support team or use the self-exclusion tool.

01 Do you bet more than your set budget?
02 Do you place bigger bets after a loss to recover what you lost?
03 Is betting affecting your daily life, work, or family relationships?
04 Are you hiding your betting habits from family or friends?
05 Is betting affecting your peace of mind or sleep?
06 Have you repeatedly tried to stop betting but failed?

If the answer to any of the above questions is "yes", do not wait — contact b699's 24/7 live chat support right away. Our team is always ready to provide the right tools and guidance.

What to Do to Protect Yourself

Log in to b699 and take the steps below easily from the Settings section.

Set a Daily Limit

Decide the maximum amount you will deposit or bet each day. Choose a limit that suits you, starting from ৳100.

Weekly and Monthly Limits

Set weekly or monthly deposit limits for long-term budget planning and avoid overspending.

Session Reminder

The platform will remind you at set intervals how long you have been playing — stay aware and take breaks.

Long-Term Exclusion

Close your account for anywhere from 6 months to permanently. Take this step at any time through the support team.

Responsible Gaming Tips

  • Never think of betting as a source of income.
  • Only play with money you can afford to lose.
  • Set your budget and time limit before you start playing.
  • Do not bet while emotional or under the influence of alcohol.
  • Take regular breaks and spend time with your family.
  • Review your betting history from time to time.

Need Help?

The b699 support team is always here for you.

24/7 Live Chat Support — talk to us in Bengali
[email protected] — send us an email for details
Share your concerns with complete confidentiality
BST (UTC+6) — morning to night, seven days a week

21+ Age Requirement and Identity Verification

b699 strictly provides services to people aged 21 and above. Age is verified when an account is opened and additional identity confirmation documents may be requested if needed.

If you think a minor may be using your account or device, change your password immediately and enable parental controls on the device. If you have any suspicion, let the support team know.

For ages 21 and above only
Age verification is mandatory
Child protection guaranteed

Frequently Asked Questions

The most commonly asked questions about responsible gaming.

Log in to b699 and go to your Account Settings. Find the "Responsible Gaming" section. You can set a daily, weekly, or monthly deposit limit. Once a limit is active, it cannot be changed until the set period ends — this is for your own protection.

Yes. When you activate self-exclusion, your account balance remains completely safe. Once the exclusion period ends, or by contacting our support team, you can withdraw any remaining balance.

A time-out is a temporary break — from 24 hours up to a few weeks. Once the period ends, your account is reactivated automatically. Self-exclusion, on the other hand, is a long-term measure — for 6 months or more. To reopen your account during the exclusion period, you will need to contact the support team.

Start by having an open and empathetic conversation with them to understand the situation. Encourage them to contact b699's support team — our live chat team provides assistance in Bengali. If needed, suggest seeking professional mental health support.

At b699, the minimum deposit across all payment methods (bKash, Nagad, Rocket, Upay) is just ৳100. The minimum withdrawal is ৳500. As part of responsible gaming, play within your means and start with smaller amounts.

No. b699 is for people aged 21 and above only. Age verification is mandatory during registration. There is no way for minors to open an account or play — this is an essential part of our responsible gaming policy.

For more questions, visit our FAQ page or contact us via 24/7 live chat.

Enjoy b699 b699 Responsibly

Play within your limits, have fun, and keep our support team close whenever you need us.