b699 Privacy Policy

1. Introduction

b699 is a trusted online gaming and betting platform in Bangladesh. We take the privacy of our users very seriously. The purpose of this privacy policy is to clearly explain what types of information we collect when you visit or use our platform, how that information is used, and what steps we take to keep your information secure.

This policy applies to the b699 platform website, mobile version, and all associated digital services. Our privacy policy may change over time, and we will update this page for any changes. We therefore recommend reviewing this policy regularly.

2. Types of Information We Collect

We may collect the following types of information to operate the b699 platform and to provide you with better service:

2.1 Personal Identity Information

• Full name and date of birth (for age verification).
• Email address and contact information.
• National ID or passport number (as part of the KYC process).
• Address and location-related information.

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account numbers (for transaction processing).
• Deposit and withdrawal history.
• Information about transaction dates, amounts, and methods.

2.3 Technical Information

• IP address and device information.
• Browser type and version.
• Session duration and activity logs on the platform.
• Information collected from cookies and tracking technologies.

2.4 Gaming Activity Information

• Play history, bet amounts, and results.
• Preferred game categories and provider information.
• Bonus claim and usage history.

3. Methods of Information Collection

b699 collects information in the following ways:

• Directly Provided: Information you give us during account registration, transactions, or support requests.
• Automatic Collection: Information automatically collected through cookies and similar technologies while you use our platform.
• Third-Party Verification: Information received from identity verification services to complete KYC.
• Payment Providers: Information required to confirm transactions through payment services such as bKash, Nagad, Rocket, and Upay.

4. Purposes of Using Information

We use the information we collect for the following purposes:

4.1 Service Delivery and Operations

We use your information to create and manage your account, process deposit and withdrawal transactions, and ensure your gaming experience runs smoothly and without interruption.

4.2 Identity Verification and Legal Compliance

We conduct identity verification processes to confirm users are of age (21+) and to comply with anti-money laundering (AML) and KYC regulations.

4.3 Security and Fraud Prevention

Technical information is used to detect and prevent unauthorized access to accounts, fraudulent transactions, and other suspicious activity.

4.4 Service Quality Improvement

We analyze user preferences and behavior to improve platform performance and service quality, and to make decisions about adding new games and features.

4.5 Customer Support

To resolve your inquiries or complaints through 24/7 live chat and email, and to ensure quality of service.

4.6 Responsible Gaming

Gaming activity information is analyzed to identify gaming-related risks and to enforce responsible gaming policies.

5. Data Storage and Security

b699 uses industry-standard security technologies to keep your personal information secure. The key components of our data protection system are:

• SSL Encryption: All data transmitted on our website and platform is protected by 256-bit SSL encryption.
• Secure Server Infrastructure: Our servers undergo regular security audits and are protected against unauthorized access.
• Access Control: Only authorized staff who need access to perform their duties can access personal information.
• Regular Data Backups: Regular secure backups are maintained to reduce the risk of data loss.
• Two-Factor Authentication: A two-factor authentication system for additional account security.

However, since it is not possible to make data transmission over the internet completely secure, we cannot guarantee 100% security, though we take every possible protective measure.

6. Sharing Information with Third Parties

b699 never sells, rents, or transfers your personal information to third parties for commercial purposes under any circumstances. However, information may be shared in the following limited situations:

6.1 Service Provider Partners

Necessary information may be shared with trusted partners who assist in delivering core services such as payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical services. These partners operate under strict confidentiality agreements.

6.2 Legal Obligations

Information may need to be disclosed to comply with court orders, lawful investigations, or the requirements of applicable law.

6.3 Security and Fraud Prevention

Information may be shared to protect platform security, detect fraud, or protect other users.

7. Cookies and Tracking Technologies

The b699 platform uses cookies and similar technologies to improve the user experience and ensure the functionality of its services.

7.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. They are required to maintain login sessions, manage security tokens, and handle the technical operation of services.

7.2 Functional Cookies

These cookies are used to remember your preferences (such as language settings) and to personalize the user experience.

7.3 Analytical Cookies

These cookies help monitor usage across different sections of the platform and improve service quality. Most browsers offer the option to disable cookies, though doing so may limit some platform features.

8. User Rights

As a user of the b699 platform, you have the following rights:

8.1 Right to Know

You have the right to know what information we hold about you. To request this information, contact us at [email protected].

8.2 Right to Rectification

If your account contains incorrect or incomplete information, you may request that it be corrected.

8.3 Right to Request Deletion

In certain circumstances, particularly where there is no longer a valid reason to retain the information, you may request that your data be deleted. However, we may be required to retain some information to meet legal obligations.

8.4 Right to Object to Processing

You may object to your information being used for marketing communications or personalized advertising.

8.5 Right to Data Portability

You may request your provided information in a standard, machine-readable format.

9. Data Retention Period

b699 retains your personal information only for as long as necessary to fulfill the original purpose for which it was collected, or as required by legal obligations.

• Information for active accounts is retained for as long as the account remains active.
• Transaction-related information is retained for a defined period in accordance with financial regulations.
• Some information may be retained after account closure in accordance with applicable laws and regulations.
• When the retention period expires, information is securely deleted or anonymized.

10. Protection of Minors' Information

The b699 platform is intended only for individuals aged 21 or older. We never intentionally collect personal information from minors. If we become aware that a person under the age of 21 has created an account, that account will be closed immediately and all associated information will be deleted.

If a parent or guardian believes their child has registered on this platform, please contact us immediately at [email protected].

11. Changes to the Privacy Policy

b699 reserves the right to modify or update this privacy policy at any time. If any significant changes are made, we will:

• Update the date on this page.
• Registered users may be notified by email.
• A temporary notice may be displayed on the platform.

Continued use of the platform after changes are made will be considered acceptance of the updated policy. We therefore recommend reviewing this page regularly.

12. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

We will do our best to respond as quickly as possible after receiving your request. All communications are processed according to Bangladesh Standard Time (BST, UTC+6).